“Emotional Problem Solving should be the never-ending learning development to ensure positive mental health and wellbeing.”

Lavinia Dowling, Founder of The M Word

What is Emotional Problem Solving?

Lavinia’s proprietary Emotional Problem Solving approach is a combination of talking therapy embracing Social Role Valorisation (SRV), Cognitive Behavioural Therapy (CBT), Interpersonal Therapy (IPT), and Counselling.

SRV looks at the individual, their environment and the impacts on them both positively and negatively, and challenges negative perceptions and fixed beliefs. CBT challenges our negative thoughts and feelings, IPT explores our relationships and their impact, and Counselling teaches us to listen to ourselves.

Emotional Problem Solving consists of an initial assessment (1.5hrs) followed by further sessions (1hr +) through a choice of packages depending on your needs.

Your Clinical Nurse Therapist is only a phone call away if you need support through the therapy. Telephone, videolink, text, or email support continues to be offered throughout the therapy.

Lavinia has always asserted that “Mental Health affects everybody, not just anybody!” from the moment we are conceived to the moment we die. It is important to know ourselves really well to enable us to recognise the triggers that impact on our mental health, as well as our physical health, but also the right coping mechanisms that empower us, build our confidence and resilience.


What are the benefits?

  • Empowering the client to regain control of their life without the use of medication (e.g., anti-depressants/anxiolytics) or negative coping mechanisms (e.g. alcohol/drugs/sex/self-harm).
  • Building a reliable relationship, maintain clients’ confidentiality
  • Creating a safe space, remaining  non-judgemental
  • Upholding an open and honest connection

These are the key attributes to our success! We value each and every client as a unique individual. We treat each client as a VIP, as this starts the process of their recovery.

By being non-judgemental, maintaining confidentiality and discretion, we allow the client to relax immediately and not fear the stigma of mental health. The client is encouraged to talk freely and at length about their emotional problems.

Our clients often say they have been ‘given a licence’ to think about themselves. Many have commented on the comfort of the confidential and non-judgemental approach.

“The inner journey, at times has been a very painful one, but exciting too as I discover more and more the underlying factors and influences that originally led me to allowing myself to fall into a very low state. Having more understanding of this, and gaining in confidence, I am starting to see myself as a person who has the power to change things!”

Lisa Mayall How to Look Good Naked? May 2007

What is the role of Emotional Problem Solving Nurse Consultant?

  • Helping Clients to identify problematic issues
  • Help recognise the triggers that attacks their self-esteem
  • Teach new positive coping mechanisms for life
  • Provide a variety of support - telephone/text/email

hesitating is a temporary plaster, there is still time to make the first positive step!


If you, or someone you know is struggling with mental ill health, despite having accessed a number of services, we may well be in a position to help and support you in your recovery.

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